Kitgenix Plugin Score

Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons

Slug: chatway-live-chat · Chatway Live Chat · 30,000+

Actively maintained
Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons banner image

Overall Score

Excellent quality and security

97
Excellent

What this score means

Scores are calculated on a 100-point scale by analysing six weighted categories: Security, WP.org Readiness, Performance, Code Quality, Accessibility, and Vulnerabilities. Open vulnerabilities are weighted by severity, CVSS, and patch availability, and incomplete source data can reduce confidence slightly.

  • Excellent The plugin follows best practices across every measured category. It is well-maintained, low-risk, and recommended for production use.
  • Good Strong overall quality with minor areas for improvement. Generally safe to use on most sites.
  • Needs Review Some areas of concern detected. Review the full issues report and weigh the risks before installing on production.
  • High Risk Significant quality or security problems found. Exercise caution — check the details carefully before using this plugin.
Score computed: May 23, 2026 10:17 pm (3 weeks ago). Vulnerability data mode: Live.
High confidence (100/100) based on metadata completeness and vulnerability evidence quality.
Open vulnerabilities are weighted by severity, CVSS, and patch availability, then adjusted slightly when the source data is incomplete.
  • Wordfence: June 10, 2026 11:47 am (33 minutes ago)

No known open vulnerabilities found.

Actions

View on WordPress.org Download Plugin
This plugin is automatically re-scanned every 30 days. Next automatic scan due: June 22, 2026 10:17 pm (2 weeks).
Export report: CSV JSON

Score Breakdown

Shield
Security
92
Excellent
Why this score?

Top deductions are based on 1 affected rules, reducing this category by 8 total points.

Rule Hits Impact Share
Security issue: Warning 2 -8 100%
W
WP.org Readiness
96
Excellent
Why this score?

Top deductions are based on 2 affected rules, reducing this category by 4 total points.

Rule Hits Impact Share
Repo issue: Warning 1 -3 75%
Repo issue: Notice 1 -1 25%
Speed
Performance
100
Excellent
Why this score?

Top deductions are based on 0 affected rules, reducing this category by 0 total points.

No deductions were applied for this category in the latest score run.

Code
Code Quality
100
Excellent
Why this score?

Top deductions are based on 0 affected rules, reducing this category by 0 total points.

No deductions were applied for this category in the latest score run.

A11y
Accessibility
98
Excellent
Why this score?

Top deductions are based on 1 affected rules, reducing this category by 2 total points.

Rule Hits Impact Share
Accessibility issue: Warning 1 -2 100%
Bug
Vulnerability Status
100
Excellent
Why this score?

Top deductions are based on 0 affected rules, reducing this category by 0 total points.

No deductions were applied for this category in the latest score run.

Plugin Details

  • Version: 1.4.9
  • Active Installs: 30,000+
  • Last Updated: 2026-05-19 04:46:00
  • Tested up to: 7.0
  • Requires PHP:
  • Rating: 5/5 (711 ratings)
  • Support: 14/14 resolved (100%)
  • View on WordPress.org
  • Download Plugin

Scan Summary

  • Errors: 0
  • Warnings: 4
  • Notices: 1
  • Last Scanned: 2026-05-23 21:17:50
  • Score confidence: 100/100
Scans are performed automatically once per day, and the report will note when source data is stale or incomplete.

What Changed Since Last Scan

Comparing latest scan (2026-05-23 21:17:50) to previous scan (2026-05-22 18:17:53).
New: 0 Resolved: 0 Worsened: 0

New Issues

No items in this category.

Resolved Issues

No items in this category.

Worsened Issues

No items in this category.

Detected Issues

Severity Category Message File Fix Guidance
WARNING REPO Plugin metadata is missing a declared minimum PHP version.
Quick Add a "Requires PHP" value in the plugin header and readme metadata.
Moderate Validate minimum PHP compatibility across supported environments and release notes.
Advanced Automate compatibility matrix tests in CI for all declared PHP versions.
WARNING SECURITY Declared minimum WordPress 3.1 is very outdated and lacks modern security APIs.
Quick Raise minimum WordPress version to a modern supported release.
Moderate Replace deprecated APIs and confirm compatibility across current WordPress branches.
Advanced Run multi-version WordPress integration tests in CI and block unsupported API usage.
WARNING SECURITY Main plugin file does not appear to guard direct access with an ABSPATH check. chatway.php
Quick Add an ABSPATH guard near the top of the main plugin file to prevent direct execution.
Moderate Apply the same remediation pattern across security findings and re-scan to confirm warning issues drop.
Advanced Add automated linting, CI checks, and team review guidance so this issue class is prevented in future releases.
NOTICE REPO Plugin package does not include a license file.
Quick Add a LICENSE or COPYING file so distribution terms are explicit.
Moderate Apply the same remediation pattern across repo findings and re-scan to confirm notice issues drop.
Advanced Add automated linting, CI checks, and team review guidance so this issue class is prevented in future releases.
WARNING ACCESSIBILITY Image markup without an alt attribute detected. views/error.php
Quick Add alt attributes to the flagged image tags, or alt="" for decorative images.
Moderate Audit all templates/components for missing alternative text and update content guidelines.
Advanced Integrate accessibility testing in CI (axe/pa11y) and block releases with critical a11y violations.

Score History

Range Change: 0 pts · All-Time High: 97/100

All Past Vulnerabilities

No vulnerabilities have been recorded for this plugin yet.